ETA on Linux and Galileo

Duane Frymire

Active Member
Exactly. If you are happy with the T2 now then nothing will change. It's just not the powerhouse like the T1M. I think the concept of the T2 is great. So much can come from that little green box. Can't wait to see the what Javad has in store for us in the future. Patience is not my strong suit. I understand something like this takes time. My request is while we are somewhat patiently waiting on this can Javad at least fix the website to where you order something it will arrive in a few days. The website still sucks! None of this payment arrangement days later and then shipping notice days or weeks later after that. How about payment with a CC when we order and shipped out that day or the next. The website and those terrible rod clamps are my only complaints.
I think some of the website delay is due to they custom make them, rather than have high dollar (and possibly out of date) inventory sitting around. That helps keep costs down which are passed on to users. So, you can simply give a call and order less expensive items like accessories up to $2500 with a credit card. I haven't broke any of the clamps yet, but see it is a problem from all those who have.
My defend the company day:) I know they're not perfect but there are reasons for some of these things that we end up benefitting from one way or another. I have heard many complaints about the website over the years as well. I get the frustration. I think it's a communications problem. You probably didn't know you could use a credit card and couldn't find that info on the website?
 

Adam

Well-Known Member
5PLS
I think some of the website delay is due to they custom make them, rather than have high dollar (and possibly out of date) inventory sitting around. That helps keep costs down which are passed on to users. So, you can simply give a call and order less expensive items like accessories up to $2500 with a credit card. I haven't broke any of the clamps yet, but see it is a problem from all those who have.
My defend the company day:) I know they're not perfect but there are reasons for some of these things that we end up benefitting from one way or another. I have heard many complaints about the website over the years as well. I get the frustration. I think it's a communications problem. You probably didn't know you could use a credit card and couldn't find that info on the website?
I think the limit is around $1000 for credit card purchases.
 

Darren Clemons

Well-Known Member
Exactly. If you are happy with the T2 now then nothing will change. It's just not the powerhouse like the T1M. I think the concept of the T2 is great. So much can come from that little green box. Can't wait to see the what Javad has in store for us in the future. Patience is not my strong suit. I understand something like this takes time. My request is while we are somewhat patiently waiting on this can Javad at least fix the website to where you order something it will arrive in a few days. The website still sucks! None of this payment arrangement days later and then shipping notice days or weeks later after that. How about payment with a CC when we order and shipped out that day or the next. The website and those terrible rod clamps are my only complaints.
Second every bit of this Phillip!! I’ve complained about the ordering and shipping processes ever since we became Javad users. It’s been nothing short of horrific and has been, by far, the worst part of being a Javad equipment owner.

If credit cards are being able to be used immediately online, it’s just been implemented. We’ve had to call on every single order, every single time (which has always been extremely inconvenient with me trying to place an order at 7am eastern before my day gets crazy and Mayette not being available until after 1pm my time).

As far as custom making the equipment, that may be the case on new system orders but not for replacement parts and especially for rental units. I’ve rented two LS’s and one T1M and it was at least a week to ten days to get any of them. Luckily, we have 3 systems and we’re able to “trade out” with other crews, but if I were a 1 man crew I’d have a tough month if I were down and unable to do any fieldwork for a week and a half!!

As with most threads here, this is a major skew off topic and I apologize for that, but I wanted to echo Philip’s comments.
Hopefully shipping and receiving are getting some things changed for the better
 

Darren Clemons

Well-Known Member
Might as well ask again......I’ve been hearing testing of Linux by the team has/is going well. Any closer to actually having a date for release to us users?

....Or any new news on the progress of solutions using Galileo being updated in Jfield? I was in a booger of a spot yesterday....had SIX Galileo sats......seemed like I almost heard em saying.....”if only I could help you....”
 

Darren Clemons

Well-Known Member
Might as well ask again......I’ve been hearing testing of Linux by the team has/is going well. Any closer to actually having a date for release to us users?

....Or any new news on the progress of solutions using Galileo being updated in Jfield? I was in a booger of a spot yesterday....had SIX Galileo sats......seemed like I almost heard em saying.....”if only I could help you....”
Bump back to top......maybe even a reasonable “anticipated” time remaining, especially for Galileo working in Jfield. Three plus months of thick canopy left in the summer.....:confused:
 

Matt Johnson

Well-Known Member
5PLS
The last I heard is that the RTK firmware with Galileo is in the bug fixing phase. My understanding is that most of the code had to be rewritten and as a result, many bugs emerged. The estimated time for it to be ready is about 1 month but this is difficult to estimate.
 

toivo1037

Active Member
I was on another forum in a different industry. The concerned company was really great, and listen very carefully to the forum members about their software, often times incorporating their ideas into future versions. Over the years they never gave a release date for an update, only "we will release it when we are ready" and the result was a 99.9% bug free version that very rarely had to be updated, and usually only because someone was running the software on an expotic coputer setup. The big new version update as over a year beyond expected date, and forum members were hammering on a release date. The company finally put out a hard date, and members blew up went crazy and the anticipation was extremely high. The date finally came, and the software was posted at the last possible second of the day. The result? Unfortunately it was not ready. Bugs were cropping up immediately and it took them another 3 months of chasing bugs to get it mostly usable. They released it as they had backed themselves into a corner, and felt that they owed it to the users to make the promised date. Sure it was finally fixed, but at the expense of the users who made the poor decision to install the normally rock-solid software directly into a production environment without proper testing. That was the last time they put a concrete release date on a product. I still drop in there from time to time and the fans are as loyal as ever, even if time and other solutions have passed them by.

Moral of the story? Same we preach to our customers: Quality takes time. Especially if alot of code is being rewritten or during a platform shift.
 

Darren Clemons

Well-Known Member
I was on another forum in a different industry. The concerned company was really great, and listen very carefully to the forum members about their software, often times incorporating their ideas into future versions. Over the years they never gave a release date for an update, only "we will release it when we are ready" and the result was a 99.9% bug free version that very rarely had to be updated, and usually only because someone was running the software on an expotic coputer setup. The big new version update as over a year beyond expected date, and forum members were hammering on a release date. The company finally put out a hard date, and members blew up went crazy and the anticipation was extremely high. The date finally came, and the software was posted at the last possible second of the day. The result? Unfortunately it was not ready. Bugs were cropping up immediately and it took them another 3 months of chasing bugs to get it mostly usable. They released it as they had backed themselves into a corner, and felt that they owed it to the users to make the promised date. Sure it was finally fixed, but at the expense of the users who made the poor decision to install the normally rock-solid software directly into a production environment without proper testing. That was the last time they put a concrete release date on a product. I still drop in there from time to time and the fans are as loyal as ever, even if time and other solutions have passed them by.

Moral of the story? Same we preach to our customers: Quality takes time. Especially if alot of code is being rewritten or during a platform shift.
Very, very well said. I can easily admit, however, that patience is not my best quality. It’s difficult not to get excited with how good the LS is already, to see five/six additional Galileo sats being tracked and ALL of them showing extremely strong signal and know now that it’s getting “really close”. Sort of like shaking all the Christmas presents on Christmas Eve but not being able to open them.
 

Nate The Surveyor

Well-Known Member
I was planning on waiting 1-2 months, AFTER it comes out, and see if all is well, before i jump on it.
It is good advice above, to release it only after thorough testing.
I sure dont want to get in a bind.
Nate
 

Sean Joyce

Well-Known Member
I was planning on waiting 1-2 months, AFTER it comes out, and see if all is well, before i jump on it.
It is good advice above, to release it only after thorough testing.
I sure dont want to get in a bind.
Nate

when I upgrade to Linux it will definitely be one of these moments.
 
Top