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Aaron, Our USB drivers should work properly under Win 10. I would recommend the following steps: 1. When Triumph-2 is ON, connected to PC by USB cable and you see this problem, shown on your pictures, use "Uninstall" button to completely uninstal this driver (select "remove driver files"...

Hello Bob, Thank you for information. Yes, we know about this problem: Triumph-LS sometimes do not power down using the software. If this happen, you can use "forced power off". We are fixing this problem now, so, it may be fixed in next software version release, I believe. With you Triumph-LS...

Hi Bill, Our Test Team tested Triumph-LS power off both scenarios: directly from J-Field and through exit to Windows and then forced power off by 15 seconds of power buttons. They did not found any serious power drain in both cases. As far as I can imagine, they used the latest released software...

While we are testing and fixing this problem, yes, it is better to exit J-Field and go to Windows first, then use "forced power down" by holding the power button for more than 15 seconds until device turns OFF. It is not recommended to do "forced power down" from running J-Field to avoid any...

Hi Jim, This problem with changing hotspots list during connection is known. Developers are working to improve connection algorithm. I hope it will be fixed soon in future software versions.

It is safe for batteries, if you keep charger always connected to Triumph-LS device. It's internal schematic and logic will charge internal batteries completely, then will periodically check batteries statuses and will additionally charge, when it is required, to keep batteries always charged.

Hi Matt, Very good idea, but what I currently see, the headset detection feature is somehow broken in latest software updates, so, currently sound coming always to speakers. I hope we will fix this in nearest software updates.

Gentlemen, It may be the case, in some Triumph-LS units both speakers are broken, so, it is hardware problem. To restore device sound you can use RMA procedure by posting request to our Questions system with RMA subject and mention your Triumph-LS serial number, please...

Gentlemen, We aware about this problem and continuously working to reduce battery drain. In future updates we will improve it step-by-step to as low level as possible.