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    T-2 not connecting with TLS+

    Please create the separate profile for configuring of internal radio in Triumph-LS Plus and apply it when you will operation with Triumph-3.
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    T-2 not connecting with TLS+

    Dear Ralph, We configured Triumph-LS Plus (sn: 00293) for operation with Triumph-2 (sn: 00284) + external HPT901BT radio. The UHF profile was selected for internal radio in Triumph-LS plus, which is not correct for operation with external FH915 radio. We changed FH915 RTK Rover profile for...
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    Radio trouble, CHECK YOUR WIRES AND BATTERY!

    Dear Nate, We recommend using power cable (Power Cable PL-700/Ring Tongue (2.5m)) for a more reliable connection to the battery. http://www.javad.com/dynamic/Shop/Product/1582 Best regards, Andrew Zimin
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    Radio trouble, CHECK YOUR WIRES AND BATTERY!

    Dear Nate, If power cable was disconnected from radio, the need connect it back and radio will connected to GNSS receiver again and will be started transmitting corrections. Best regards, Andrew Zimin
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    LS+ internal radio woes

    Dear Ken, We updated Triumph-LS Plus application to release version, changed frequency of internal radio with 440.00000 MHz (the signal reception may be worse on this frequency) to 462.37500 MHz and switched on external anenna. Please connect external radio antenna to Triumph-LS Plus and try...
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    LS+ internal radio woes

    Dear Ken, In order to investigate the issue we would like to ask for remote session. Please follow the steps below: 1. Connect the Triumph-LS Plus to Internet. 2. Go to Support->Remote Assistance. 3. Select "JAVAD GNSS, INC". 4. Set Password and press Connect. 5. Write in this thread the...
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    Incompatible:

    Dear Nathaniel, Please select "JAVAD GNSS, INC" in "Remote Assistance" window and try again. Best regards, Andrew Zimin
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    Incompatible:

    Dear Nathaniel, In order to investigate the issue we would like to ask for remote session. Please follow the steps below: 1. Connect the Triumph-LS to Internet. 2. Go to Support->Remote Assistance. 3. Set Password and press Connect. 4. Write in this thread the password and S/N of Triumph-LS...
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    Red Alert

    Dear Jim, In order to investigate the issue we would like to ask for remote session. Please follow the steps below: 1. Connect the Triumph-LS to Internet. 2. Go to Support->Remote Assistance. 3. Set Password and press Connect. 4. Write in this thread the password and S/N of Triumph-LS. Notes...
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    LS internal radio noisy

    Dear Mitchell, Please rotate the TriumphLS to 180 degrees. Do you have places where there is no noise on the internal antenna? Best regards, Andrew Zimin
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    LS internal radio noisy

    Dear Mitchell, We would like again connected to your TriumphLS (sn: 00404) remotely. Please connect external radio antenna and external power supplie to receiver and connect it to RAMS. Please send us password to connection. Best regards, Andrew Zimin
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    LS internal radio noisy

    Dear Mitchell, We would like to investigate the problem remotely, therefore please follow the described steps below: 1. Power ON and connect the Triumph-LS to the Internet. 2. Support->Remote Assistance, set password and tap on Connect button. 3. Send us password and serial number of...
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    Pairing base and 35watt radio problems

    Dear Brett, We would like to remote connect to your PC and to help you to configure Triumph-2 for operation with HPT435BT. Please to connect Triumph-2 and HPT435BT to PC and connect NetView&Modem to devices. It is necessary also, that PC has Bluetooth module (for checking Bluetooth on...
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