Accept as white box freezes LS

[Mitchell D Lane]

I believe this might be related to the accept as white box in stakeout. First setup of the day is usually when it happens. Stake out a check shot and if I use the accept as white box it freezes the LS. After hard reset and job opens back up anything that has to do with point names freezes LS and requires hard reset. I have reset LS over fifteen times and still no affect. I have worked whole day avoiding a point name just in order to keep LS working. The work around that works sometimes is to open a job from a few months ago and change point in name and then open current job and it's back to normal. Yesterday I couldn't edit point names at all without freezing LS. Not sure if point name is to large or something else??

 

[Eugene Aksyonov]

Hello Michael,
we can't reproduce the case yet.
Can you, please, connect your LS to internet (Wired(preferred) or wireless connection) and run /Home/Support/Remote Assistance with JAVAD GNSS, INC server?

 

[Eugene Aksyonov]

As far as I see, your unit is 00404 and works on Released version 3.0.2.1151. Please, confirm.

 

[Mitchell D Lane]

I'll get it set up on RAMS this evening for you to look at

 

[Eugene Aksyonov]

I can't see it connected. can you check it, please?

 

[Eugene Aksyonov]

Set it for the night if you can, please!

 

[Mitchell D Lane]

Set it for the night if you can, please!

It setup

 

[Mitchell D Lane]

As far as I see, your unit is 00404 and works on Released version 3.0.2.1151. Please, confirm.

Version 3.0.2.1151 is correct

 

[Eugene Aksyonov]

I have reproduced the issue on released version. I will find the reason soon, I think. You can disconnect your unit from RAMS yet.

 

[Eugene Aksyonov]

Issue resolved. The root is big numbers in names of the points. The current Release version 3.0.5.282 will be patched and released tomorrow after required tests. So you can update it and continue your work.
Also, I have to say couple words about your SD card. It was not unmount properly from the system and had one error. I fixed that all, but please use use LongClick on "Files" button in Home to unmount media if you remove it. You, may, never need to remove it even. You can use USB cable connected to PC to create mounted drive in its OS. So you can exchange data between LS and PC. Consider this option, please.
Regards,

 

[Mitchell D Lane]

Issue resolved. The root is big numbers in names of the points. The current Release version 3.0.5.282 will be patched and released tomorrow after required tests. So you can update it and continue your work.
Also, I have to say couple words about your SD card. It was not unmount properly from the system and had one error. I fixed that all, but please use use LongClick on "Files" button in Home to unmount media if you remove it. You, may, never need to remove it even. You can use USB cable connected to PC to create mounted drive in its OS. So you can exchange data between LS and PC. Consider this option, please.
Regards,

Thanks!!!

 

[Mitchell D Lane]

Worked fine today without freezing up. Will update LS tomorrow

 

[Mitchell D Lane]

I left the LS connected to RAMS for tonight if you needed to access it for additional work