Problems with Justin Link

[Ron Cloninger]

I am not sure if I am doing something different, but since I updated J field to the latest version I can no longer download the Triumph LS in Justin Link. I am getting "Can't import project" message, this is on new and projects that I previously imported. Is there some setting that I may have changed or is there a conflict with the new software. I also updated Justin Link to the latest version 2.115.149.22.

 

[Kelly Bellis]

Hi Ron,

Could you please indicate which version of J-Field you're speaking about as the support team are generally dealing with more than one version. Also, just to be sure we're on the same footing (and for the future reader), which version of Justin Link are you running?

 

[Ron Cloninger]

I am running J Field 1.10.3.14303 and Justin Link is 2.115.149.22 which I believe are the latest versions.

Thanks,
Ron

 

[Shawn Billings]

It's possible the database has changed in a way that J-Link is not yet configured to read. I'll send a message to the design team...

 

[Ron Cloninger]

Thanks, Shawn
I must be the only one with this problem.

 

[Shawn Billings]

I must be the only one with this problem.

No I think others have as well. Most are using direct export or copying files using windows explorer so there probably aren't a lot of users who have bumped into it. I'll ask them to update Justin Link to work with the new database format.

 

[Dale Adamson]

Ron,
I had this problem. I deleted the J-Link file and downloaded again, now it works. ???

Dale

 

[Ron Cloninger]

Ron,
I had this problem. I deleted the J-Link file and downloaded again, now it works. ???

Dale

Thanks, I will try that next week.

Ron

 

[Ron Cloninger]

I removed J Link and re-installed and it is working now.
Ron