Aaron,
Our USB drivers should work properly under Win 10.
I would recommend the following steps:
1. When Triumph-2 is ON, connected to PC by USB cable and you see this problem, shown on your pictures, use "Uninstall" button to completely uninstal this driver (select "remove driver files" check-box also).
2. Turn OFF Triumph-2 and disconnect it from PC, as well as disconnect any USB receivers from that PC.
3. Reboot (better complete shutdown for 2-3 minutes) your PC and wait when Win 10 completely rebooted.
4. Download our USB drivers from our website again:
http://storage.javad.com/downloads/drivers/usb/jgnssusb.zip
to separate empty folder and unzip files to that folder.
5. Run "jgnssusb.exe" and follow drivers installation instructions. As a goog result, you should get final installation window with 3 green marks - 3 drivers installed properly. If any problem on this step, try to run "jgnssusb.exe" again "As Administrator". Please, be sure, no any USB GNSS receivers connected to target PC, when you do drivers installation.
6. When you got 3 green marks and USB drivers installation finished, reboot your PC again.
7. Connect Triumph-2 to PC by USB cable and turn receiver ON. Win 10 should detect new USB device appearance and will automatically install 2 drivers for this device, one-by-one, one for USB bus, one for virtual COMx port - just wait when it finished. As a result, you should get new virtual Serial COMx port on your PC, associated with Triumph-2 receiver. Then use this COMx port with any software to communicate with Triumph-2 receiver. To get maximum possible data transfer rate, select 1500000 baud rate for this COMx port connection.