Triumph LS sound

Has anyone had any trouble with the sound on their LS? The sound on mine started turning off and on yesterday. I tried the muting and unmuting to no avail. The problem persists this morning.
Thanks
Bob
 

Matt Johnson

Well-Known Member
5PLS
If you haven't tried it yet, I first would suggest doing a hard power off by holding down the power button for 10 seconds and then turn the LS back on to see if the problem still persists.
 
The problem still persists. Currently, the unit totally quiet, no matter what you do with the mute button. There were a couple of times yesterday that the sounds it made sounded like breaking glass. I will update later tonight on further developments.
Thanks
 

Kelly Bellis

ME PLS 2099
5PLS
After using the instrument all afternoon. It is totally quiet.
Please take a screenshot of Display_Audio and post. It may look similar to this:
VKB_Display_Audio_20150127-19.00.17.png
 

Matt Johnson

Well-Known Member
5PLS
Sergey, is there presently a way that the sound output can be switched to the headset so users could check if the speakers are broken?
 

Sergey Ovchinnik

Member
JAVAD GNSS
Hi Matt,
Very good idea, but what I currently see, the headset detection feature is somehow broken in latest software updates, so, currently sound coming always to speakers. I hope we will fix this in nearest software updates.
 

Matt Johnson

Well-Known Member
5PLS
Yes I could not get the headset to work when I tried it either. I wasn't sure if there might have been a hidden setting somewhere that I couldn't find to enable it.
 
Thanks for the responses. The sound is still intermittent on my LS. I will have to find my login so that I do the RMA procedure that Sergey suggests.
 
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