Unable To Create Restore Point

[Jim Frame]

The software update procedure under Linux remains broken with regard to restore points. Is this on the high-priority fix list? If not, I suggest removing the "create restore point option" to save users the frustration of learning the hard way that it still doesn't work.

 

[Matt Johnson]

When I check this, it seems there is a bug causing the software updates not to install if there are currently 3 restore points already saved. The process is automatically deleting the oldest restore point and creating a new restore point but then the update does not install. @Eugene Aksyonov can fix this. In the meantime it should work if you manually delete at least one of the old restore points found in "SD Card/jbackup/" so that there are not more that 2.

 

[Jim Frame]

I still get this error, though now it says "Unable to create restore point in home/jdata" or something like that. I don't see anything that looks like a backup file in either SD Card/jdata or Internal Memory/jdata. Updating without creating a restore point is unnerving, so this is more than just an inconvenience. What's the fix?

 

[Tyler]

Any update on this? I am unable to create restore points as well.

 

[Eugene Aksyonov]

There are two issues just fixed regarding to Restore Points creation. One was related to fat32 incompatible files, another to removing old restore points.
These fixes become available for customers since version 3.0.3.737.
So far next actions may help to fix:
1. remove files similar to jdata/spoofing_2019-09-12 12:53:54.log and don't use spoofing screenshots until you have fixed build mentioned above.
2. remove jbackup folder from SD card. May help if you have no free space on SD.

If none of solutions helps or version 3.0.3.737(and newer) doesn't resolve the issue, please write here or to me directly.
Regards,