Recent content by Andrey Simonov

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    Pairing HPT404BT with Triumph2

    Dear Glen, We can remote connect to your PC and we can investigate this problem. 1. Please turn on units and please connect Tr-2 and HPT404BT to PC, connect NetView to units like you done that when you have sent us screenshot. 2. Download JSupport program from link bellow...
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    Pairing base and 35watt radio problems

    Dear Brett, We have paired these units again Triumph-2 s/n: 00069 and HPT435BT s/n: 10834. Best regards, Andrey.
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    Pairing base and 35watt radio problems

    Dear Brett, 1) What serial number of Triumph-2 ? 2) What serial number of HPT435BT ? Best regards, Andrey.
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    Green top T-2 replacement

    Hello, please give me serial number of Tr-2 and I will give you repair number for replacment Top Cover and address for shipment. This replacment will be by warranty. But sorry, I do not have information about rental.
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    Triumph-2 Case Cracking

    Upgrade Rev.3 to Rev.7 is cost $300. Could you please confirm upgrade?
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    Triumph-2 Case Cracking

    we are waiting cost
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    Triumph-2 Case Cracking

    Dear Matt, We see that Tr-2 s/n 00037 of Donald has Main board Rev.3 Do we need to change Main Rev.3 to Rev.7 ? Best regards, Andrey.
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    Triumph-2 Case Cracking

    Dear Donald, Be sure to back up all data and projects prior to shipping your system for repair as data may be lost during the restoration process. Print an attached file. Enclose it in the parcel with RMA unit. GNSS RMA # JG18092031 Ship to: JAVAD GNSS Inc Address: 900 Rock Avenue...
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    radio

    ok, thanks
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    radio

    HPT401BT sn 00106 is ready for shipment, we have changed battery, RMA cost $325. Could you please provide us the return address details and bill to information.
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    radio

    Dear Randy, HPT401BT needs repair (RMA), please send it to our factory. 1) Please send us serial number of HPT401BT. 2) Please, print and fill in attached file. Enclose it in the parcel with HPT401BT. Fill in the Return address and specify the carrier (FED EX, UPS or other specified) with...
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    Triumph-2 Case Cracking

    Dear MainePLS, The cosmetics cracks do not change performance of the receivers. Please let us if you believe that operatin of your Triumph-2 could be affected, in this case we would be glad to issue RMA and replace cover free of charge. Best regards, RMA manager Andrey Simonov.
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    Triumph-2 Case Cracking

    Dear Donald, The cosmetics cracks do not change performance of the receivers. Please let us if you believe that operatin of your Triumph-2 could be affected, in this case we would be glad to issue RMA and replace cover free of charge. Best regards, RMA manager Andrey Simonov.
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