File Issue - Urgent

[Jim Campi]

Hello all...I have a problem locating a file. I completed a survey on Sept 8 2023, this was confirmed by notes. The Jfield calendar shows an object on this date but no file when selected. I have no search filters activated and files are showing on other dates that month. Any idea how I can recover the file?

 

[ken larson]

Is it possible a software update without a restore point resulted in an old job file you can no longer open or it needs to be restored first...That was in one of your old threads from 2016