LS+ crashes at Stake screen or Collect screet

Mark Wheeler

Active Member
Running Jfield 3.0.11.824, GNNS 4.2.0.2.11011. Worked fine yesterday. Today whenever entering collect or stake screen, actions like "start" are greyed out. Screen and hard buttons are unresponsive. Screen calibration does not work. The screen will display for a minute or so and then swith to "youv'e come a long way survey " screen and stay until the power button is manually held on to shut the unit off. It will then restart as normal, allowing you to go into other screens....except collect and stake. The first time I selected a point to stake to and hit stake, LS went to stake page and it displayed the correct away 59', left 11' to the control point. I walked over and notice the screen was locked at the point of entry into that screen with away 59 left 11 still displayed. The Collect screen does the same thing. I am looking for direction on what to reload or help in fixing the unit. Enclosed are crash logs. I may or may not have sent these to support from the LS. I hit the button but could not tell if it did anything.

Mark
 

Attachments

  • _DUMP_report.txt
    317.6 KB · Views: 22
  • _DUMP_watchdog.txt
    70.6 KB · Views: 15

Adam Plumley

Active Member
5PLS
It could be related to something in the project itself. Has it happened in other projects? Can you send the project to support.
 

Mark Wheeler

Active Member
Adam, you were right. It was one project that was freezing up action screens. File 21-320 McCarty (Unit 803) sent to support. Crash files above.
 

Greg Flowe

Active Member
I have had the exact same thing happen with 2 of my projects. One was opened from an archive from a previous version. worked fine for 2 or 3 hours, then it became a brick as described above. The second one was a new project and did the same thing. I am running the current release on an LS+. I did send one of my projects to support to be looked into.
 

Mark Wheeler

Active Member
Greg,
My project was initially done 6 weeks ago and yesterday was stakeout. I am running pre-release (to minimize the doldrum down time), which is a different version than when the project was created.
Mark
 

Michael Stazhkov

Developer
Staff member
5PLS
Running Jfield 3.0.11.824, GNNS 4.2.0.2.11011. Worked fine yesterday. Today whenever entering collect or stake screen, actions like "start" are greyed out. Screen and hard buttons are unresponsive. Screen calibration does not work. The screen will display for a minute or so and then swith to "youv'e come a long way survey " screen and stay until the power button is manually held on to shut the unit off. It will then restart as normal, allowing you to go into other screens....except collect and stake. The first time I selected a point to stake to and hit stake, LS went to stake page and it displayed the correct away 59', left 11' to the control point. I walked over and notice the screen was locked at the point of entry into that screen with away 59 left 11 still displayed. The Collect screen does the same thing. I am looking for direction on what to reload or help in fixing the unit. Enclosed are crash logs. I may or may not have sent these to support from the LS. I hit the button but could not tell if it did anything.

Mark
I see by logs from you that the map hangs on your project but I can't reproduce the hanging on my device with the same J-Field version and even with the same General and Action profiles. Could you extract your SD card and try to check the project again?
 

Michael Stazhkov

Developer
Staff member
5PLS
Running Jfield 3.0.11.824, GNNS 4.2.0.2.11011. Worked fine yesterday. Today whenever entering collect or stake screen, actions like "start" are greyed out. Screen and hard buttons are unresponsive. Screen calibration does not work. The screen will display for a minute or so and then swith to "youv'e come a long way survey " screen and stay until the power button is manually held on to shut the unit off. It will then restart as normal, allowing you to go into other screens....except collect and stake. The first time I selected a point to stake to and hit stake, LS went to stake page and it displayed the correct away 59', left 11' to the control point. I walked over and notice the screen was locked at the point of entry into that screen with away 59 left 11 still displayed. The Collect screen does the same thing. I am looking for direction on what to reload or help in fixing the unit. Enclosed are crash logs. I may or may not have sent these to support from the LS. I hit the button but could not tell if it did anything.

Mark
And could you connect your device to RAMS? I want to check how much free memory you have.
 

Mark Wheeler

Active Member
Michael, I extracted the micro-sd card and tried the project. upon entry into collect action screen, most buttons were greyed out and everything frozen. By the way, I tried another project and collect worked. What is a good time Eastern Standard Time to put the device on RAMS?
Mark
 

Mark Wheeler

Active Member
Michael, I put unit 803 on RAMS at 7:30 pm Eastern Standard Time. It is currently in the problem project "21-320 McCarthy". If you switch project to "Test Baserover" or something else, it should not crash. I will leave it on RAMS overnight.
Thanks,
Mark
 

Michael Stazhkov

Developer
Staff member
5PLS
Michael, I put unit 803 on RAMS at 7:30 pm Eastern Standard Time. It is currently in the problem project "21-320 McCarthy". If you switch project to "Test Baserover" or something else, it should not crash. I will leave it on RAMS overnight.
Thanks,
Mark
I have checked your device today. Everything looks normal but it hangs. We have checked 4 devices in our office with the PreRelease version and the project was loaded without hanging. Maybe we need full backup from your device to replicate it to ours.
 

Michael Stazhkov

Developer
Staff member
5PLS
Another variant is to try the Testing version on your device to understand if the bug was fixed in the latest version. But the Testing version should NOT be used in the field!
 

Mark Wheeler

Active Member
Michael,
So far this is the only project that locks up. Is there any chance it is just a corrupted job or based on it working with your units, is it something in my system? Would re-loading prelease Jfield and GNNS correct the issue on this LS?
 
Top