Solved Code: 1411

Kelly Bellis

ME PLS 2099
5PLS
What does "System Error. Code: 1411. Class does not exist" mean?

Code 1411.PNG
 

Kelly Bellis

ME PLS 2099
5PLS
Maybe I've answered that question myself...

Apparently, after a user has logged in, something in the process isn't fully aware of that fact. I logged in once, but then it wanted upload data, and informed that I need to login (again), but then after attempting to login, I'm told I'm already logged in. Very confusing. Clicking on Continue as [user] did seem to work and allowed the upload process

LOGIN Confusion.PNG
 

Kelly Bellis

ME PLS 2099
5PLS
Does the online processing application for DPOS assumes that the user should select the server or not?

If the user is expected to manually enter the sever location, consider the first choice in the pull down menu to be something like Choose a server nearest you; otherwise, the user's IP location could automate the selection for them. The latter is what seems preferable to me.

Processing Options Less.PNG
 

Kelly Bellis

ME PLS 2099
5PLS
Assuming for the moment that folks in the U.S. ought choose CORS, and that Options, More is opted, the Antenna Vertical/Slant option is blank. Is there a reason why it is left blank [null value] instead of Auto?

Processing Options More.PNG
 

Kelly Bellis

ME PLS 2099
5PLS
One other comment...

When the processing notification has been received informing the user:
"This notification is to inform you about "Data processing completed" event."

There is a nice map/ overview of the CORS used in the processed solution. Is there any way to include this map in the PDF report?
DPOS Results.PNG
 

Eugene Aksyonov

Well-Known Member
Maybe I've answered that question myself...

Apparently, after a user has logged in, something in the process isn't fully aware of that fact. I logged in once, but then it wanted upload data, and informed that I need to login (again), but then after attempting to login, I'm told I'm already logged in. Very confusing. Clicking on Continue as [user] did seem to work and allowed the upload process

View attachment 6390
Probably you did it from another window of the browser where no session info were populated yet.
 

Eugene Aksyonov

Well-Known Member
Does the online processing application for DPOS assumes that the user should select the server or not?

If the user is expected to manually enter the sever location, consider the first choice in the pull down menu to be something like Choose a server nearest you; otherwise, the user's IP location could automate the selection for them. The latter is what seems preferable to me.

View attachment 6391
No Server information required. User should select Network and Engine to processs
 

Kelly Bellis

ME PLS 2099
5PLS
I know exactly what that means :) I wanted to know do you have any real reasons of feedback from users.
I do not have interaction with other users, so can't speak for them. I just know that when I first came onto the customer portal a year or two ago, the word BETA caused me to think that I should stick to what was otherwise not in BETA; i.e., geo.javad.com/dpos, at least until the test site had come out of BETA
 

Eugene Aksyonov

Well-Known Member
Good distinction - but still the concern for the first entry; i.e., "Choose Network" or automate first entry from IP
I would avoid it Geolocation use for this service. It will be source of mistakes because we have two engines that we can't predict by IP. Also there are number of networks in the region may be present so you should select wich one you need. User should not rely on auto setup. I think we should set it undefined on the first attmpt to use site and remember (we do it now) settings on next attempt.
 

Kelly Bellis

ME PLS 2099
5PLS
I would avoid it Geolocation use for this service. It will be source of mistakes because we have two engines that we can't predict by IP. Also there are number of networks in the region may be present so you should select wich one you need. User should not rely on auto setup. I think we should set it undefined on the first attmpt to use site and remember (we do it now) settings on next attempt.
I agree.
 
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