I've e-mailed Javad at support@javad.com twice with a question regarding the JMT license but had no response.
The first email was in June 2022 and the last one was a week ago.
Does anyone know if this email address goes anywhere?
While I'm here, I guess I will pose the question in the email anyway:
In the Javad Mobile Tools manual, it says "You may not assign or transfer the Software or this license without the express written consent of JAVAD GNSS"
Since the cost of the software was significant I was hoping I could offer to pass it on to a buyer when selling my Triumph 2 (which is currently on eBay in case anyone is interested).
Would it be possible to gain express written consent from Javad to transfer the software in case I sell the T2?
Steve
Note:
JAVAD equipment listed for sale through unauthorized or 3rd-party channels, such as used, auctions, eBay, and the like will not be directly supported by Javad (without agreement) . . .
However, Javad legitimate customers can most certainly sell their used gear as they desire.
In general, users who choose to buy secondhand JAVAD GNSS equipment (outside of Javad sales team) do not inherit the JAVAD customer service afforded to the 'original purchaser'.
"Transfers” from one user / customer to another user / customer, of JAVAD equipment, should be communicated, reviewed and approved by the JAVAD Sales team.
The first email was in June 2022 and the last one was a week ago.
Does anyone know if this email address goes anywhere?
While I'm here, I guess I will pose the question in the email anyway:
In the Javad Mobile Tools manual, it says "You may not assign or transfer the Software or this license without the express written consent of JAVAD GNSS"
Since the cost of the software was significant I was hoping I could offer to pass it on to a buyer when selling my Triumph 2 (which is currently on eBay in case anyone is interested).
Would it be possible to gain express written consent from Javad to transfer the software in case I sell the T2?
Steve
Note:
JAVAD equipment listed for sale through unauthorized or 3rd-party channels, such as used, auctions, eBay, and the like will not be directly supported by Javad (without agreement) . . .
However, Javad legitimate customers can most certainly sell their used gear as they desire.
In general, users who choose to buy secondhand JAVAD GNSS equipment (outside of Javad sales team) do not inherit the JAVAD customer service afforded to the 'original purchaser'.
"Transfers” from one user / customer to another user / customer, of JAVAD equipment, should be communicated, reviewed and approved by the JAVAD Sales team.