Latest update to v1.11.4.336

[Monte King]

I updated LS to the latest version available under the Testing updates(shown in thread title) and now my RTN will not work. In WIFI/RTN screen it shows all the normal for WIFI but under RTN on the line for St ID, Distance it displays "N/A, N/A, no base coord."; on the line for LQ delay it displays "--,--"; on the Received/Lost line it displays "0,0"

For some reason in this version it can not "understand" the RTN corrections thus not displaying base ID or distance and so no solution.

If I "update" to version 1.11.3.16 available under Release updates everything works as it has been.

Maybe I am missing a setting that is in latest version? Any suggestions would be appreciated.

Thank You

 

[Matt Johnson]

Hi Monte, it seems to be a bug with the latest versions. I have the same problem here in Ohio.

 

[Monte King]

OK, no big deal as of right now as I am in office for a few more weeks anyway. I will be using it heavily again in October as I will be out in Mass doing a survey near Boston so i will be trying out their RTN/VRS network in what I would guess is an area with heavy interference let alone multi-path. Anyway as usual THANK YOU for the best customer support!!

 

[Eugene Aksyonov]

Guys, I have refactored WiFi screens and WiFi staff, is not it work with GPRS modem either?
Or only when WiFi connection is established.

 

[Matt Johnson]

I just tried the LAN and GSM connections and can't get it to work with either of those as well. With the GSM connection I get "INVALID LOGIN/PASSWORD" most every time I try to connect.

 

[Monte King]

I do not have a GSM connection available but I also tried LAN and same thing.

 

[Eugene Aksyonov]

We have discovered the issue. It was related to activated GGA messages from rover.
It is fixed and should be released to public soon.

 

[Monte King]

Great! As usual top notch support!! I have yet to find an issue that the excellent support can not resolve in a very timely manner. It is just amazing considering I have been waiting for some tech support from a nameless data collection software producer for over 7 years now and that was after several attempts and contacts for first 2 years then I gave up! Needless to say I am very happy with the product and support! Thanks again.

 

[Monte King]

I am guessing that this is known but I updated the release version today and the RTN/VRS is as described in orig post, it was working prior to update. Is there an idea when this issue will be resolved and an update provided? Thank you

 

[Eugene Aksyonov]

Please don't jump back and forth from Testing to Release. There is no backward support to modified settings of Correction Type. Since you have all from release, please walk through the wizard screens and edit your RTN configuration for the Type of Corrections. If there are not options selected - select correct one. Then it should work. Please confirm.

 

[Monte King]

Ok, I normally stick with release, tried the testing only the one time that prompted this thread. I went back to release after the issue was discovered so it would work and have stuck with since. Ok I checked settings as recommended and had to select correction type. All set.
Thank you