No satellites or fix signal

SMCH_GNSS

New Member
I am unable to get my T2 to connect to satellites or obtain a fix. When I open up JMT on my android device I am showing no satellites and the upper left of screen where it should show FLT or FIX is not even turning red, it's just a greyed out circle with no values (see attached photo). I have already tried updating to latest firmware and have confirmed that my options are correct. Any ideas what I may be missing, unit was working fine a few months back when I last used it. Worried that this may require RMA to resolve. Thanks.
 

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