Red Alert

[Jim Campi]

Hi Gentlen,
When I setup the LS-T2 w/ 1watt uhf radio, my range went from typical to 150 yards to 1 yard.

LS works on network.
when I check the radio config page (also indicates station connection as well as lost data, there is a“-“ in the radio power field.

The proper lights appear to be on and blinking on the radio and I have the power set at 1000mW.

any ideas?

 

[Adam]

Check the battery would be the first step.

 

[Andrew Zimin]

Dear Jim,

In order to investigate the issue we would like to ask for remote session. Please follow the steps below:

1. Connect the Triumph-LS to Internet.
2. Go to Support->Remote Assistance.
3. Set Password and press Connect.
4. Write in this thread the password and S/N of Triumph-LS.

Notes:
1. Please make sure, that the distance among Тriumph-2, External Radio and Triumph-LS is accordingly 2-3 meters.
2. Connect external power to Тriumph-2, External Radio and Triumph-LS.

Best regards,
Andrew Zimin

 

[Shawn Billings]

Is the LS set to external antenna?

 

[Jim Campi]

Check the battery would be the first step.

Hi Adam, I believe the battery continues to run for quite some time. In other words, it takes a charge as usual and continues transmitting. I don't know if the Voltage is substandard.

 

[Jim Campi]

Is the LS set to external antenna?

Hi Shawn,

That was the first thing I checked. I believe it's on auto (I checked both the LS and the external UHF.

 

[Armen Harutyunyan]

Hi Adam, I believe the battery continues to run for quite some time. In other words, it takes a charge as usual and continues transmitting. I don't know if the Voltage is substandard.

Hello Jim,
If you arrange RAMS connection, as described Andrew Zimin above, we will connect and investigate the issue.

 

[Jim Campi]

Dear Jim,

In order to investigate the issue we would like to ask for remote session. Please follow the steps below:

1. Connect the Triumph-LS to Internet.
2. Go to Support->Remote Assistance.
3. Set Password and press Connect.
4. Write in this thread the password and S/N of Triumph-LS.

Notes:
1. Please make sure, that the distance among Тriumph-2, External Radio and Triumph-LS is accordingly 2-3 meters.
2. Connect external power to Тriumph-2, External Radio and Triumph-LS.

Best regards,
Andrew Zimin

Hi Andrew,

This obviously must be done when it can be reviewed. Or are you asking me to set up and walk away and you will review when you have the time? I truly believe that everyone I have interacted with on this site is honest and would not consider an inappropriate act, however; the forum is on the www and posting my authentication credentials here has me slightly concerned, especially if it's just running. I don't want to return to the office and find that it's been converted to a adult server by some malevolent hacker.

As a side note, I use a 2 m tripod for the base. The radio is connected to the base tripod by a bracket at the midpoint. The actual ht of the tripod is 2 m + 1 mm for the thickness of the bracket. Using this configuration has allows me to save time in setup and I only carry an extra tripod if I want to use a high gain antenna (that I have not tried, by the way).

 

[Jim Campi]

Hello Jim,
If you arrange RAMS connection, as described Andrew Zimin above, we will connect and investigate the issue.

It's nearly 2 am on the west coast. I will set this up now if you guys are working.

 

[Armen Harutyunyan]

It's nearly 2 am on the west coast. I will set this up now if you guys are working.

If the RAMS is not convenient for you, then please share screenshots:

1. Base/Rover main screen.
2. UHF Configuration screen.
3. Base Radio status screen (tap on rectangle under Connect/Disconnect button in the Base/Rover screen).
4. Press Home button, tap on the UHF icon and share Rover status screen.

 

[Shawn Billings]

You can communicate by private message or email Jim

 

[Jim Campi]

Dear Jim,

In order to investigate the issue we would like to ask for remote session. Please follow the steps below:

1. Connect the Triumph-LS to Internet.
2. Go to Support->Remote Assistance.
3. Set Password and press Connect.
4. Write in this thread the password and S/N of Triumph-LS.

Notes:
1. Please make sure, that the distance among Тriumph-2, External Radio and Triumph-LS is accordingly 2-3 meters.
2. Connect external power to Тriumph-2, External Radio and Triumph-LS.

Best regards,
Andrew Zimin

I take it this must be set up outside so you can see the constellations?

 

[Matt Johnson]

Yes they should be set up somewhere where the receives are able to compute a position.

 

[Jim Campi]

Hi Guys,

This may be related to my current problem. It had become incredibly buys and I was not able to follow through with the setup. I will set up this afternoon and follow the directions you left and PM the password. I just left a new message in the Triumph LS/Victor LS forum regarding my inability to obtain a fix.