Triumph LS power issues and system freezes

Sean Joyce

Well-Known Member
Don;
Are you still having this issue?
After the new updates I fully charged the LS on 5 January.
I have not used the LS which has been sitting in the warm office.
Today 12 Jan. the battery has discharged to about 5 hours estimated use left.
The rate of discharge of the batteries seems to have slowed but continues.
 

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Sean Joyce

Well-Known Member
FYI Today 13 Jan. I turned the LS on and the battery has 24 min of estimated use left,
down from 5 hours left previously in approximately 24 hours elapsed time.
 

Donald E Robinson

Active Member
I thought I replies to this so here it goes again.... After updating a week ago last Saturday, I charged my LS and had ±23 hours reading. This is the first time I had over 15 hours. Yesterday, being idle for over a week, I had ±3 hours. I have no idea what is draining these batteries so fast. A computer has a nickel size battery, that last for years, that keeping the time and BIOS charged. What is causing these batteries to discharge when the system is off?
 

Donald E Robinson

Active Member
I think I may have found the culprit that drains the battery. I exited J-Field and went to the Windows 7 Compact Embedded operating system. I found that you cannot "Shut Down" the system, but, only "Suspend" it, which causes it to continue to draw power from the batteries. Is this setting necessary or can it be changed to "shut Down" without affecting the LS's operation?
 

Sean Joyce

Well-Known Member
Don;
I hope you are correct.
I suspected that but I guess I just wrote it off because the battery drain happens when shutting down from J-Field.
That shutdown may ultimately be the same Windows "suspend".
If "suspend" is the same as shut down why is the terminology and or shutdown choices different than Windows 7?
BTW I charged the LS again and got 21.5 hours estimated use time displayed which had not happened in the previous software version. Keeping an eye on the battery drain.
 

Kelly Bellis

ME PLS 2099
5PLS
I think I may have found the culprit that drains the battery. I exited J-Field and went to the Windows 7 Compact Embedded operating system. I found that you cannot "Shut Down" the system, but, only "Suspend" it, which causes it to continue to draw power from the batteries. Is this setting necessary or can it be changed to "shut Down" without affecting the LS's operation?
Good job Don!!! ... and thank you and Sean for reporting this issue that we all have been experiencing and aware of for a while now.

This looks like an interesting - albeit pretty dated - possible explanation:
Windows CE: Suspend, What Really Happens?
Copyright © 2009 – Bruce Eitman


This article may not do the developers much good as they're likely aware of this stuff, but it helped me a little.
 

Sean Joyce

Well-Known Member
Hi Kelly;
Thanks for the information. I was not aware the battery drain problem was more widespread.
So going forward an analysis needs to be done (or is being done?) on the LS as to what is still consuming the power after shutdown.
I envision a Gary Sinise looking guy going through the LS power consumption as in Apollo 13.
Whatever the cause it is a real power hog.
Idle Power drain= increased charge cycles=shorter battery life not due to surveying operations.
 

Kelly Bellis

ME PLS 2099
5PLS
Yes, since about November - as you wrote at the start of this topic, but it could have been present before then. I became particularly aware of it because of the Thanksgiving holiday. As of December 1st, it had been about 9 days since the Triumph-LS (J-Field v1.10.3.17463) was last on and when I had turned the LS back on: dead as a door nail.

Matt Johnson had commented that he had also seen the issue of abnormal power loss. Subsequently, I have done several experiments and reported the data to the developers, but that was back last month. I haven't had time to specifically test further for power loss issues though have been casually monitoring the battery meter.

Eitman's article isn't technical enough plus it's old. More research may reveal that there's some way to know absolutely when / if the WinCE machine can ever be truly off. Sounds weird, I know, but I wonder if the LS could actually be told to not suspend, but to really turn off everything.

One theory I have thought about for a long while but cannot substantiate, is a linkage between the increased power loss during times when the LS is off, communications - be they GSM or WiFi or both, and now, some OS wildcard. Part of this idea springs up from the intermittent failure to connect with WiFi upon first booting, sometimes as many as two or three times in a row. Forced power board updates haven't necessarily addressed this. My GSM experiments have halted because most of my tests have been related to UHF. Another part of this ideas arises from observing the behavior on my Android tablet where a quick tap of the power button still allows WiFi to operate in the background despite the appearances of being off. A longer press leaves the tablet completely shutdown... I so I think.
 

Sean Joyce

Well-Known Member
Don;
I think (or hope) they are still working on it. I noticed after the last updates that the rate of discharge seemed to decline but it still discharges.
 

Sergey Ovchinnik

Member
JAVAD GNSS
Gentlemen,
We aware about this problem and continuously working to reduce battery drain. In future updates we will improve it step-by-step to as low level as possible.
 

Sergey Ovchinnik

Member
JAVAD GNSS
It is safe for batteries, if you keep charger always connected to Triumph-LS device. It's internal schematic and logic will charge internal batteries completely, then will periodically check batteries statuses and will additionally charge, when it is required, to keep batteries always charged.
 

Bill Rensberger

New Member
I powered down last night with 17 hours of battery life showing (I think I was in Win 7 & not Jfield) & powered up this morning with 12 hours remaining. I'm trying different things to see if I can get the battery to not drain but no luck so far. Really cool machine though!
 

Bill Rensberger

New Member
It looks like Matt's suggestion works. I exited to Windows Then held the power button down till it turned off - A few hours ago. I just turned it back on & it had the same battery life as when I powered down.
 

Sergey Ovchinnik

Member
JAVAD GNSS
While we are testing and fixing this problem, yes, it is better to exit J-Field and go to Windows first, then use "forced power down" by holding the power button for more than 15 seconds until device turns OFF.
It is not recommended to do "forced power down" from running J-Field to avoid any possible loss of data or settings or other side-effects, while it is possible, if you have no other choice, when whole systen freezes, for example.
 

Bill Rensberger

New Member
I powered down in Windows yesterday with 12 hours on the battery. Powered up this morning with 2 hours remaining. Just thought I would let you know.
 
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