Thanks for the reply, but no luck. Screen is completely black.Press the Home hardware button while it is booting to enter the boot menu and then select "Reset to Factory Image".
It's outside of the warranty. I'm just sick of these units taking a shit on us and every time I ask about the problem I get "wow I've never seen that before" from someone. Maybe we have poor luckI believe it is a 3 year unlimited warranty. Sounds like your bill should be approximately $0. They may bag you for shipping.