Touchscreen Lockup

[Jim Frame]

Today my touchscreen quit responding to touch input after an hour or so of use. A reboot fixed it, but I'm wondering if this is a harbinger of a larger problem, or perhaps the result of usage pattern. I did a fair amount of switching between Stake and Collect using the bottom row hardware buttons; is there a difference between this and going back to the Home screen to switch between the two? I'm wondering if I might have overflowed a buffer of some sort.

The side hardware buttons worked even while the touchscreen was disabled.

Possibly related: I've noticed that the screen goes dark after awhile and has to be touched to light up again. This never used to happen before. Did one of the updates implement a timeout that wasn't there before?

 

[Adam]

Today my touchscreen quit responding to touch input after an hour or so of use. A reboot fixed it, but I'm wondering if this is a harbinger of a larger problem, or perhaps the result of usage pattern. I did a fair amount of switching between Stake and Collect using the bottom row hardware buttons; is there a difference between this and going back to the Home screen to switch between the two? I'm wondering if I might have overflowed a buffer of some sort.

The side hardware buttons worked even while the touchscreen was disabled.

Possibly related: I've noticed that the screen goes dark after awhile and has to be touched to light up again. This never used to happen before. Did one of the updates implement a timeout that wasn't there before?

Jim, checkout the AV button. It has display off after setting. You can calibrate the screen by holding down the AV button until it says touch screen calibrated.

 

[Matthew D. Sibole]

I had the same thing happen to me last week. Had to hard reboot. I did hit the AV button to recalibrate a couple of times. It gave me a few phantom clicks also, but haven't had any problems out of it the last half of last week or any today. Hope it was just a fluke.

 

[David M. Simolo]

I have had to reboot a few times in the last couple of weeks because the touch screen was reacting more slowly and less dependable than normal.

 

[Shawn Billings]

Press and hold av button when the screen seems sluggish to recalibrate the screen.

 

[Javad]

I had the same thing happen to me last week. Had to hard reboot. I did hit the AV button to recalibrate a couple of times. It gave me a few phantom clicks also, but haven't had any problems out of it the last half of last week or any today. Hope it was just a fluke.

Did you hit the AV button, or hold it down for 3 seconds?

 

[Matthew D. Sibole]

I hit it four times. It then came up and said touch screen calibrated.

 

[Nate The Surveyor]

When your touch screen quits.... It's panic time! Mine was acting strange. I held down the AV button, and all is good!!

 

[Phillip Lancaster]

What if you have to hit the AV button everyday. Sometimes 4+ mores times during the day? Anyone ever experience this?

 

[Klyuchnikov Igor]

Dear Phillip, please, backup yor data and try to provide recoivery from SD procedure.
What is the serial number (s/n) of your LS unit?

 

[Phillip Lancaster]

Dear Phillip, please, backup yor data and try to provide recoivery from SD procedure.
What is the serial number (s/n) of your LS unit?

0682

 

[Klyuchnikov Igor]

Dear Phillip,
RMA# JG17112235 issued for repair Triumph-LS s/n:00682.
Please, back up your data/settings prior to shipping to us for repair.
Please, print and fill in attached file. Enclose it in the parcel with failed unit.
Fill in the Return and Invoice address and send it by email or post here.
ATTENTION!
Restored unit will not shipped back until you have provided a current return ship to address!

GNSS RMA # JG17112235
Ship to: Javad GNSS Inc
Address: 900 Rock Avenue
San Jose, California 95131
Attention: Kyle Crittendon
Tel: + (408) 770-1770

Also, please, email us the tracking number of your shipment.

Best regards,
Igor Klyuchnikov
Javad GNSS