TR-3 and TCP connection problem

Michael

Active Member
Have base setup at office. We use it for jobs close to office so we can setup with not worrying about base theft. The cell service is not the best in the world usually but generally suffices for the jobs. Lately the base is having a hard time connecting to the tower ( which is over a hill and within a mile of office ). We a using Verizon LTE cards and like I said not the greatest but workable. I can go down to the park about mile away and cell turns in about 30 seconds. So I don't believe a hardware issue. Any thoughts or suggestions? Is this something that the Data Activation Center some have talked about would be a consideration? Mike
 

Phillip Lancaster

Active Member
A Delta S on the office roof and changing to a static IP internet connection would fix this issue! Five zero one two five zero four two two nine. Call me anytime. I would like to know more details on this issue.
 

Matt Johnson

Well-Known Member
5PLS
If the base is at your office why aren't you using your office wifi for the internet connection? This would be your best option.
 

Michael

Active Member
Thanks Phillip and Matt. The office wifi connected to the T3 sounds like what I would like to try. Does anybody have a cheat sheet they could share or instructions to set that up?
 

Duane Frymire

Active Member
Thanks Phillip and Matt. The office wifi connected to the T3 sounds like what I would like to try. Does anybody have a cheat sheet they could share or instructions to set that up?
In base setup choose tcp server, then instead of cellular pick wifi or local network and search for office one. I think it simple as that.
 

Michael

Active Member
Matt, would I need a second sim card for the tcp to go thru the router or are you able use the existing one. What I am talking about is using the router at the start of the day at the office and later in the day taking the base to job site to do a job.
 

Matt Johnson

Well-Known Member
5PLS
At the office you don’t need a SIM card. The T3 connects to the router and to the internet through Wi-Fi.
 

Michael

Active Member
What I am thinking of doing is running Lan to the T3 on its setup at the office. If I am understanding correctly, When I turn on the T3 it will bypass the cell antenna and the router will port forward 8010 to connect to TCP. So there nothing I have to do in the TCP setup in the T3? Again thanks Matt.
 

Matt Johnson

Well-Known Member
5PLS
There is an option an option to choose TCP output though Ethernet in Remote Base so you can configure this way.

BASESETUP-CHANNEL-CONFIGURATION_20230806-13.01.51.png


You still will have to configure your router to forward port 8010.

1691341444925.png
 

Michael

Active Member
On the TCP Output server settings for ethernet It shows Auto IP (dhcp) checked. Do you leave it Auto or do have to assign it a static? If static, is it the static IP of the sim card and subnet address etc. Gateway is the IP address of the router I assume if static. Then in the router what is the Ip address for the 8010 Port?
 

Matt Johnson

Well-Known Member
5PLS
Port 8010 needs forwarded to the local IP address of the T3 so if Auto IP is checked then it could change. It would be best to assign an IP address (and not use Auto IP), one of your choice that is not being used by the router.
 

Michael

Active Member
Matt When I uncheck Auto. I put in IP not used in the router, For the subnet iI used the subnet of the router and used the gateway address of the router. On the router I used the IP address I assigned in the TCP output did TCP port 8010. I hit start base and no dice. I am evidently missing something.
 

Matt Johnson

Well-Known Member
5PLS
Is the LS configured to connect to the IP address of the modem? Can you post a screenshot of the Ethernet screen in remote base and also one of the port forwarding screen in the router configuration. You can also check the connected devices in the router configuration to confirm the T3 is connected to it.
 
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Michael

Active Member
1691428051337.png

Matt here are the screen shots. The one from the LS for ethernet I changed to static with IP=192.168.0.208 (which the router shows as the IP address) Net Mask 255.255.255.0( which I think is the right sub net) and gateway 192.168.0.1 which is the router. Thank you for any help. Mike
 

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Matt Johnson

Well-Known Member
5PLS
Are you able to connect to RAMS?

This is not right:

20230806-16.14.47_00697_Ethernet.png


The IP address for the T3 should populate if it is connected properly. Also you should not use Auto IP as the IP address can change.
 

Michael

Active Member
Matt, Had to shut everything down as we had thunderstorms and tornado warnings going on. Would tomorrow morning be okay? Name a time. Mike
 
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