I don't see a different General Group with that mount point. I presume that is where it needs to be selected. Which mount point did you use?
I have created two general groups for VRS network as suggested by Duane Frymire, near site and automatic.
Yes, the mountpoints I gave you were multi, but might have got changed somehow. Using nysnet you need to create a twitter account and follow nysnet. They no longer send emails, and you need to know when they are down unexpectedly and when planned to be down for upgrades to system. Problems with nysnet might have affected your settings, not sure. At any rate, with twitter feed you get messages such as:
"some sites down this morning, seems our IT network connections to these facilities are down." This was July 31 and affected your area.
"Planning to upgrade software versions on Wednesday, August 19 starting at 1PM. RTN will be unavailable for 1-2 hours after that time." This was tweeted august 10.
If you're around this morning and can connect to rams I can take a look at radio problem. But based on Shawn findings above you may have better luck with support session as I posted earlier. They should be able to determine if you have hardware issue and set up a rma for sending to factory if needed.