You'll get instructions from the RMA email. I'm not in San Jose, where the work will be done, but we'll ask, through the RMA email, for a time estimate before you ship. Unless there is some current shortage in the necessary components, I would think that it could be returned in that time frame.Forced update did not work this time either. I would like to send it out and possibly be able to get it back by the week after Christmas. Do you think that is possible? How should I ship it?