I'm grieved you feel troubled from our interactions, Randy. Truly. As a salesman I've worked extremely hard to be up front and honest with all of my customers and potential customers. I've worked hard to support you throughout your experience with Javad because I'm a surveyor like you and I value honesty and attentive support. For some of my potential customers, I spent time explaining the relative benefits of the Triumph-1M base over the Triumph-2. As others have mentioned, the Triumph-2 cannot physically track Beidou and has very limited Galileo capability (although it is not even offered as an option because it is so limited). The Triumph-1M can track them all, but comes standard with tracking GPS and Glonass. Since we've been working to offer GPS+Glonass+Galileo+Beidou RTK, I've been directing my customers to the Triumph-1M so that they will be prepared for that possibility. I only recommend the Triumph-2 to customers who are price conscientious, as the Triumph-2 is a bit less expensive than the Triumph-1M. To those who buy the Triumph-1M, I do not recommend buying the options for Galileo and Beidou because I do not yet know what, if any, benefit it will actually have to RTK solutions, and the purchase will definitely not do any good to you until the RTK engines use those signals. The only customers I recommend considering purchasing those options on the Triumph-1M are those who are financing, as they may want to take the risk and buy the signals today so that it can be included in their financing.
I did not go into those details with you because when you called me, you asked me to put together a system for you. I asked about your typical work, as I do for all of my customers, and determined that a Triumph-LS, Triumph-1M and HPT435BT radio would be the best route for you. We've known each other for the better part of 20 years. I would not betray our friendship by trying to deceive you and I thought at the time you were working from my knowledge of the equipment to put together the best system for your needs. Because of that, I did not go into the minutiae of the contingencies involved in the future of Galileo and Beidou. I believe you've been pretty happy with your system. When you have been disappointed with the system, I've gone to great lengths to support you to make things right, which I will continue to do. I do regret not taking the time to explain this all to you before, if only because you feel that I was less than honest with you.
I appreciate you and your friendship. Again, I can only express that I am grieved that you feel that I have been anything less than honest with you. We're still early in the stages of testing what is now a functional GPS+Glonass+Galileo+Beidou RTK engine. We're still way too soon in the process to demonstrate whether it will provide improvements in challenging environments or not. Once we have the engines optimized and data comparing the two versions GG-only and GGGB, we'll be sharing our results. If the results are promising, I'll probably go on the road to existing customers to demonstrate the two in challenging environments so that customers can make up their own minds. We've discussed the possibility of short-term trial OAFs to allow Triumph-1M's to track Galileo and Beidou, but no decisions have been made yet. I'm sure it will largely depend on whether the additional signals prove effective or not.
As always, if you have any questions, you are always free to call, text or email me.
Shawn